We want to make sharing Ricksoft app feedback and ideas easier for you.
That’s why we’re now live on Productboard Portal!
It’s a product management app that allows us to gather your valuable insights to plan our product roadmap even better.
Whether you’re reporting bugs or simply proposing features, you can do it all there. The best part is that you don’t even have to be logged in to suggest your ideas.
Just click on “Submit idea” and start sharing your ideas on how we can make our apps better.
How We Used to Gather Ricksoft App Feedback
If you’ve reported bugs or suggested improvements for our apps in the past, you might have done that through our Jira Public Tracker.
Starting from January 31, 2021, we’ve switched the public tracker into a read-only mode and migrated existing issues to our brand-new Productboard Portal.
You can still contact us through our Service Desk to raise a support request.
Continue reading to know how you can start reporting bugs and sharing feedback using the new channel.
Using Our New Ricksoft App Feature Portal
Here are some features of the product portal that can help you share ideas faster:
Submit New Ideas with Just Your Email Address
We know what a hassle it can be if you need to log in or create an account just to give your suggestions.
With this new product portal, you can add your feedback through email!
Vote and Add Context on Existing Idea Cards
If your idea or issue has already been reported, simply vote, and add more context to it. We can then focus on the top-requested suggestions.
Monitor Upcoming Ricksoft App Updates
Once you’ve added your app feedback to our Productboard Portal, you’ll have complete visibility into the status of those requests. See if your ideas are Under Consideration, Planned, or already Released.
Don’t worry, we’ll notify you by email once the app features are successfully launched!
We Welcome Your Ricksoft App Insights!
So, if you—our valued, long-standing customers—have any ideas or feedback for our apps, let us know through Ricksoft’s Productboard Portal.